Overview

Success of the companies relies on customers, which is why we use our expertise, experience, and proven methods to improve your organization's effectiveness. Business Process Outsourcing (BPO) solution create better ways to manage important, core business processes including the enterprise class web systems & non-core business processes including finance and accounting, human resources and information technology, medical claims processing and other processes.
KIZMET has a proven history of helping companies cost effectively acquire new customers and maximize profits by servicing and growing existing customers.

Key Facts

  • High quality output
  • Effective turn-around-time
  • Improve customer satisfaction by managing customer activity and experience
  • Interactions to be efficient, quick and convenient
  • Strong coordination with technical teams to resolve the issues within SLA

KIZMET Offerings

KIZMET has a dedicated service department trained and certified to provide support for enterprise-class web systems. KIZMET service technicians have the latest tools and equipment allowing them to provide service on the most complex systems efficiently and effectively, access to our 24/7/365 technical support line and software support.
We offer following services under customer services and priority of the ticket will be considered as per the SLA's defined by the company
  • Application performance monitoring
  • SLA Monitoring
  • Contact center / Inbound call center
  • Data capture and processing
  • Data mining and conversion
  • Customer and product analytics
  • Management dashboards and reporting
  • Social media management
  • Knowledge and learning management
  • Statistical modelling
  • Chat / Email Support
  • Document imaging

Benefits

  • Assured accuracy and quality
  • Access to our proven Expertise/Framework in the services sector
  • A large, skilled resource pool with deep domain knowledge
  • Reduced response times
  • Immediate desk side support for all incidents

Our Services
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